Frequently asked questions
Here you’ll find the answers to all your burning questions (ok, maybe not all). We answer hotel FAQs about reservations, amenities, transportation, and more.
When can I check-in?
Check-in time is at 4:00 p.m., but don’t hesitate to check with the front desk in case your room is ready early, or start your vacation early by visiting our pool deck. Our only request is that you scream “cannonball” before you jump in.
What time do I have to check-out?
We never like to see our guests leave the beach, but check-out will be at 11 a.m. the morning of your departure. If you need to leave a little later, that’s cool too, just let the Front Desk know so we can let you sleep in.
How old must I be to reserve a room?
Guests must be at least 21 years of age to book a room. Minors must be accompanied by a parent or guardian and booked in a private room.
How close is the hotel to the beach?
The Surf & Sand Hotel on Pensacola Beach is located on the bayside of the island, with a small but intimate beach and pool behind our hotel. We are within walking distance of the Sandshaker, where you can grab a drink, sing karaoke and dance all night; the Pensacola Beach Boardwalk; Casino Beach Bar & Grill, the beautiful white sandy beaches of Pensacola Beach and the Pensacola Beach Pier, where you can fish or enjoy the Gulf breeze while looking for local wildlife.
Where are you located, exactly?
We are located at 40 Fort Pickens Road in Pensacola Beach FL, 32561.
How do you get to the hotel from the PNS airport?
Where do I park my car?
We have plenty of on-site parking available for $10/day.
So, what’s cool?
Our free breakfast is pretty cool and saves you money. On top of that, you can borrow kayaks, paddleboards, floats and bikes at no cost if you are a Surf & Sand Hotel Pensacola Beach guest. Just check availability at the Front Desk!
Games? Yeah, we love games at the Surf & Sand Hotel.
We have Twister, Giant Beer Pong, Cards Against Humanity, That’s What She Said, UNO, Tenzie (dice game), Corn Hole, Paddleball (Kadima), and Pool LaCrosse for you to play fo’ freeeeee.
Are you pet-friendly?
Yes! Our first-floor rooms are all pet-friendly. Read more about our official pet policy.
Is there Wi-Fi at the Surf & Sand Hotel Pensacola Beach?
We do offer free Wi-Fi, and it’s fast. If you need help connecting, feel free to ask one of our staff members, we’ll give you the password. Although, we highly encourage you to disconnect from your phone and reconnect with your friends/nature/beach.
Do you have a pool?
Heck yeah! Our outdoor pool deck overlooks the Little Sabine Bay. Grab a float and relax.
Do you offer breakfast?
Duh! We offer free continental breakfast every day from 7 to 10 a.m., with make-your-own waffles, hard boiled eggs, oatmeal, grits, biscuits and gravy, fruit, cereal and more. And none of it tastes like cardboard.
Do all your rooms have a view?
Not all of our rooms have Bayfront views … some face the street side, which is cool because you can see the city, and if you’re high enough, you can see the Gulf! Check out all of our rooms here, or feel free to give us a call at 850-932-6800.